At M&P, we understand that having access to a technical specialist is important to help you minimise downtime in your daily operations. From technical documents and Customer Care Packages to email and telephone support, we offer the full complement of support options to ensure your working day is as efficient as possible.
About us
M&P Survey have an enviable reputation for service
built up over the last thirty three years
Customer Care Packages (CCPs)
Leica Geosystems Customer Care Packages (CCPs) ensure you achieve maximum value from your investment. When you buy a CCP from us, you immediately start to benefit from instant access to Leica Geosystems’ global network of professional support and service teams while you work.
With a range of five different CCPs, you will be sure to obtain the package that best suits your particular requirements and budget. From Basic to Gold, we have the right CCP for your business.
Note: Not all instruments have the full range of CCPs available. Give us a ring on 0151 357 1856 and we can recommend the CCP you need.
Customer Care Packages | BASIC CCP | BLUE CCP | BRONZE CCP | SILVER CCP | GOLD CCP |
Global components | |||||
Customer support | ✓ | ✓ | ✓ | ✓ | ✓ |
Software maintenance | ✓ | ✓ | ✓ | ✓ | ✓ |
Hardware maintenance | ✓ | ✓ | ✓ | ||
Extended warranty | ✓ | ✓ | ✓ | ||
Local benefits | ✓ | ✓ | ✓ | ✓ |