Here at M&P, our team will always endeavour to dispatch orders as soon as possible. However, due to COVID-19 and circumstances beyond our control, this may take slightly longer than usual so please bear with us.

Our standard delivery days are Monday to Friday. Should you wish for an item to be delivered on a Saturday will need to be arranged via phone in advance of ordering and additional costs will be charged. A signature on delivery is required.

All shipping costs, regardless of destination, can be calculated by via the ‘Shipping Rates Calculator’ by adding the items to the shopping cart and selecting your shipping destination.

All orders are dispatched Monday to Friday and these are the standard delivery days that you are required to pay a £15.00 delivery charge to any address within the UK Mainland (UK mainland excludes Northern Ireland, Scottish Highlands, Offshore Islands and Channel Islands).

Special delivery requirements are possible and it is best that you contact the sales team first to discuss your requirements. If you require an urgent delivery, please contact us directly to check stock and estimated delivery time.

All received orders will be communicated through email and in some cases via telephone.

We hope you will be pleased with your purchase. Should you wish to return anything to us we will be happy to refund or exchange any goods returned to us unused, undamaged and fully resaleable within 10 working days of receipt. The cost of returning any goods other than faulty goods is paid by the customer.

The customer is liable for any goods returned to us that arrive damaged due to poor packing on the customers part.

If goods are returned to us after 10 working days or not in a fully re-saleable condition, we reserve the right to refuse a refund or to deduct a 25% re-stocking charge.

Please keep your proof of postage from the Post Office until we have confirmed that we have received your returned items.

There is no refunds on software once payment has been received.